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Student Support Administrator (DL52)

Category: Professional Support | Department: Division of Education | Closing Date: 24 Apr 2016 | The London School of Hygiene & Tropical Medicine is a world-leading centre for research and postgraduate education in public and global health. The School’s education provision comprises more than a thousand London-based Master's and research students, three thousand studying postgraduate courses by distance learning and approximately a thousand registrations annually on short courses or continuous professional development. A Student Support Administrator is required within the School’s Distance Learning Office for an immediate start.  Applicants must have experience of working in a student support environment, with a good understanding of the various aspects of administration covered by the role, preferably in a higher education setting, together with experience of organising a busy workload, assessing priorities and working closely within a team. The post involves acting as a first point of contact for queries from registered students throughout the world, maintenance of student records and a Virtual Learning Environment, administration of coursework and examinations, committee servicing, and working with information of a confidential nature. The post involves dealing with significant amounts of email correspondence and therefore a high standard of written and spoken English skills, and familiarity with using email, is essential. Applications should be made online via our website at http://bit.ly/154EJf1; The reference for the post is DL52. Online applications will be accepted by the automated system until 10pm on the closing date.  Any queries regarding the application process may be addressed to jobs@lshtm.ac.uk. Please quote reference DL52. The supporting statement section should set out how your qualifications and experience meet each of the selection criteria. Please provide one or more paragraphs addressing each criterion. The supporting statement is an essential part of the selection process and thus a failure to provide this information will mean that the application will not be considered. Applications should also include a CV and the names and email contacts of two referees who can be contacted immediately if shortlisted.  An answer to any of the criteria such as “Please see attached CV” will not be considered acceptable.  Please note: if you are shortlisted and are unable to attend on the interview date it may not be possible to offer you an alternative date. 
See Full Description from Jobs at LSHTM http://bit.ly/1pITApW

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