Under the direct supervision of the Administration Supervisor and indirect supervision of the Sales Manager, is responsible for greeting customers and answering telephone calls and performing general administrative functions. Essential Functions Greets all customers in a professional and timely manner and directs to the appropriate individual or department. Answers incoming telephone calls within two rings and directs to the appropriate individual or department; provides basic information to callers, including but not limited to directions, hours of operation. Trains new staff members on phone system and area. Inputs new vehicle invoices in the company software and creates document packets. Regularly maintains current inventory report and "in-transit" report. Coordinates dealer trade process for assigned franchise(s). Receipts all customer payments daily into the company software program. Ensures credit cards are cleared out at the end of each day. Additional Responsibilities Maintains and orders office supplies for the assigned building and completes required documentation. Maintains basic housekeeping functions, including but not limited to starting break room dishwasher, replenishing beverage items and straightening customer wait areas. Performs administration duties including clerical work, mail handling, reporting and projects as needed. Qualifications High School Diploma or equivalent required 1 year of experience in reception and multi-line telephone experience required Excellent verbal and written communication skills Working knowledge of Microsoft Office Word, Excel and Outlook required Strong attention to detail and ability to multi-task When applying for this position, please mention you found it on JobDig.
See Full Description
from Iowa Jobs from JobDig
See Full Description
from Iowa Jobs from JobDig