Category: Professional Support | Department: IT Services | Closing Date: 17 Dec 2015 | The London School of Hygiene & Tropical Medicine, an internationally renowned centre for research and postgraduate education in public health and tropical medicine, requires an experienced IT Support Officer to join IT Services and support the Faculty of Epidemiology & Population Health (EPH). IT Services is responsible for a broad range of IT, web, IT training and audio-visual/multi-media services for LSHTM. The section consists of the following groupings: network support, systems support, and helpdesk/user support, projects and web services. IT Services, as a whole comprises 42 specialist staff, three placements and an administrator. The post holder will report directly to the IT Support Officer Team Leader. This is a team providing support to the school’s challenging and demanding needs. We are looking for an individual who has a real passion for IT support, someone who is willing to be hands-on and someone who wants to make improvements to the experiences people have with technology. This is an opportunity for an enthusiastic support person, with a friendly and outgoing manner to learn and apply a wide range of skills in a rapidly evolving technical environment. In addition to substantial Windows support experience, ideally you will have some Mac and Linux support skills including installing, configuring, and general administration. Solid experience of supporting high performance desktop computing would be highly desirable. The IT Support team is part of a larger, school wide IT Services team, with a centralised help desk. You will be rotated onto this helpdesk, providing support and assistance to the whole school. The IT Services team places great emphasis on service delivery, it is a customer focused team that provides support in a complex and varied computing environment. This is a fixed term appointment of 2 years, with excellent conditions including 30 days' annual leave and 6 Director’s days, pension scheme and interest-free season ticket loan. Applications should be made on-line via our website at http://bit.ly/1Cy4nnZ . The reference for this post is IT45. Applications should also include the names and email contacts of 2 referees who can be contacted immediately if shortlisted. Any queries regarding the application process may be addressed to jobs@lshtm.ac.uk. Closing date for the receipt of applications is 17 December 2015.
See Full Description from Jobs at LSHTM http://bit.ly/1SsTLyh
See Full Description from Jobs at LSHTM http://bit.ly/1SsTLyh