Title:Credit Controller
ID:JREQ039523
Description
Responsibilities:
- Operate all established collection procedures using initiative, imagination and flexibility to achieve targeted expectations/results wile promoting customer goodwill.
- To make contact with customers regarding all unpaid items following up communications frequently.
- To anticipate developments and to identify accounts that require special attention and act decisively to resolve difficulties, consulting management where appropriate.
- To maintain accurate and up to date customer details and account records on Oracle and liaise with GSCS and other departments to ensure account records on other systems are correct.
- To develop and maintain harmonious and effective working relationships with all customers, departmental colleagues, account managers, country based Customer Liaison Specialists and COMC based Order Management Specialists in the common goal of ensuring timely payment of invoices and resolution of customer queries.
- Visit customers to resolve problems and promote cooperation.
- Manage customer dunning and statement process in accordance with standard policy & in liaison with CSCS.
- To obtain sufficient information to assess the creditworthiness of newly proposed and existing customers promptly, efficiently and cost-effectively, using information sources appropriate to the level of exposure and liaising where necessary with colleagues and management. To ensure that all clients meet the company's requirements regarding the Table of Denials listing.
- To promote and develop the involvement of the credit control department in sales and marketing activities.
- To assist with the design and production of reports for management. To assist with special projects as and when required.
- Deputize for Credit Control Team Leader as required.
We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.
Qualifications
Required Skills:
- assertiveness, consultative, facilitation and meetings management, influencing, presentation skills, negotiation and problem solving skills.
- Also required understanding of compliance, security awareness, and service delivery.
-Must be focused and results-oriented/achiever.
Certifications
Preferable but not mandatory : institute of credit management or an equivalent minimum 2 years in credit control.
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under country or local law. Thomson Reuters is an Equal Employment Opportunity/Affirmative Action Employer.
Intrigued by a challenge as large and fascinating as the world itself? Come join us.
To learn more about what we offer, please visit careers.thomsonreuters.com.
More information about Thomson Reuters can be found on thomsonreuters.com.
Job: Accounting & Finance Family Group
Primary Location: Creve Coeur, MO, US
Other Locations:
Organization: F&R Customer Administration
Schedule: Full-time
Education Level: None
Job Type: Standard
Shift: Day Job
Travel:
See Full DescriptionApril 30, 2015 at 03:00AM from Thomson Reuters - Finance Jobs
ID:JREQ039523
Description
Responsibilities:
- Operate all established collection procedures using initiative, imagination and flexibility to achieve targeted expectations/results wile promoting customer goodwill.
- To make contact with customers regarding all unpaid items following up communications frequently.
- To anticipate developments and to identify accounts that require special attention and act decisively to resolve difficulties, consulting management where appropriate.
- To maintain accurate and up to date customer details and account records on Oracle and liaise with GSCS and other departments to ensure account records on other systems are correct.
- To develop and maintain harmonious and effective working relationships with all customers, departmental colleagues, account managers, country based Customer Liaison Specialists and COMC based Order Management Specialists in the common goal of ensuring timely payment of invoices and resolution of customer queries.
- Visit customers to resolve problems and promote cooperation.
- Manage customer dunning and statement process in accordance with standard policy & in liaison with CSCS.
- To obtain sufficient information to assess the creditworthiness of newly proposed and existing customers promptly, efficiently and cost-effectively, using information sources appropriate to the level of exposure and liaising where necessary with colleagues and management. To ensure that all clients meet the company's requirements regarding the Table of Denials listing.
- To promote and develop the involvement of the credit control department in sales and marketing activities.
- To assist with the design and production of reports for management. To assist with special projects as and when required.
- Deputize for Credit Control Team Leader as required.
We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.
Qualifications
Required Skills:
- assertiveness, consultative, facilitation and meetings management, influencing, presentation skills, negotiation and problem solving skills.
- Also required understanding of compliance, security awareness, and service delivery.
-Must be focused and results-oriented/achiever.
Certifications
Preferable but not mandatory : institute of credit management or an equivalent minimum 2 years in credit control.
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under country or local law. Thomson Reuters is an Equal Employment Opportunity/Affirmative Action Employer.
Intrigued by a challenge as large and fascinating as the world itself? Come join us.
To learn more about what we offer, please visit careers.thomsonreuters.com.
More information about Thomson Reuters can be found on thomsonreuters.com.
Job: Accounting & Finance Family Group
Primary Location: Creve Coeur, MO, US
Other Locations:
Organization: F&R Customer Administration
Schedule: Full-time
Education Level: None
Job Type: Standard
Shift: Day Job
Travel:
See Full DescriptionApril 30, 2015 at 03:00AM from Thomson Reuters - Finance Jobs